ChargePay's Shopify app is flat-fee, priced by your Shopify plan; its Stripe app is success-based. DisputeDash is flat-fee too, priced by dispute volume, and built for operators who sell beyond one Shopify store: 11 processors, five checkout platforms, unlimited brands, every piece of evidence visible and editable.
Competitor details last reviewed November 2026 by the DisputeDash team · Sources
On Shopify, neither takes a cut of your wins. ChargePay's Shopify plans run $19.99 to $99.99 a month, matched to your Shopify plan (its Stripe App Marketplace listing describes success-based pricing instead). DisputeDash runs $149 to $999 a month, matched to dispute volume, and every plan covers unlimited brands, processors and team users.
ChargePay installs as a Shopify app or a Stripe app. DisputeDash connects 11 processors natively and pulls order evidence from UltraCart, Shopify, WooCommerce, CheckoutChamp and ClickFunnels, plus Chargebee and Skio subscriptions, all in one dashboard.
DisputeDash shows every evidence item and rebuttal letter it builds, lets you edit or replace any of it, and logs every action. It runs automatically by default; per brand, you can hold packets for review instead.
Both are flat. The difference is what the fee is tied to: your Shopify plan, or how many disputes you handle across every store and processor you run.
| DisputeDash | ChargePay | |
|---|---|---|
| Pricing | Flat $149–$999/mo by dispute volume — keep 100% | Shopify app: flat $19.99 to $99.99/mo by Shopify plan, keep 100%. Stripe app: success-based, per its listing |
| Where it runs | Standalone web app — works with or without Shopify | Shopify app (also listed on the Stripe App Marketplace) |
| Processors, one dashboard | 11 native — Braintree, Stripe, PayPal, PayArc, Square, Adyen, Checkout.com, Klarna, Airwallex, Finix, Shopify Payments | Shopify Payments, Stripe and PayPal, plus other listed connectors |
| Checkout / order platforms | UltraCart, Shopify, WooCommerce, CheckoutChamp, ClickFunnels | Shopify |
| Subscription evidence | Chargebee, Skio | Listed: Recharge, Bold Subscriptions, Chargebee |
| Prevention alerts (Ethoca, RDR, CDRN) | Not today — we focus on winning disputes | Optional add-on, billed per alert |
| Compelling Evidence 3.0 (Visa 10.4) | Built in — prior undisputed orders found and attached automatically | Ask them how CE 3.0 is handled |
| Evidence visibility | Every item visible, editable, replaceable; manual-review mode | AI-built responses |
| Public API & webhooks | Read-only REST API and signed webhooks (Growth and up) | — |
| Multi-brand workspaces | Unlimited brands, per-brand automation & templates, on every plan | Not stated; the Shopify app installs per store |
| Carrier tracking evidence | Included — 1,200+ carriers, our cost | — |
| Audit log of every action | Complete, timestamped, searchable | — |
| Published win rate | 87% whole-population (not cherry-picked) | 80% and 85% both claimed on its site; their FAQ notes it varies store to store |
| Free option | Full analytics, forever, no card + 45-day trial | 7-day free trial |
Honestly: if you run a single Shopify store on Shopify Payments, Stripe or PayPal, and you want chargebacks handled for the lowest possible monthly fee, ChargePay is cheaper than DisputeDash — its top plan costs less than our entry plan — and it sells prevention alerts as an add-on, which we don't. DisputeDash earns its price when your business is bigger than one store: several brands, processors like Braintree, PayArc, Adyen or Checkout.com, a checkout like UltraCart, WooCommerce, CheckoutChamp or ClickFunnels, or a team that needs to see and control the evidence going out under its name.
There's no data to migrate — disputes live at your processor, not inside any app. Connect your processors and stores to DisputeDash (self-serve, same day), and new disputes flow in automatically. You can run the free analytics tier alongside ChargePay first and compare outcomes with your own numbers.
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