Winning disputes is table stakes.
Radar tells you why — and how to win more.

Every night, Radar reads your entire dispute stream — across every brand and processor — and surfaces what's driving your losses, each with a recommended action. Then it helps you win more of the disputes you fight: what's working in your own data, what's proven across the network, and live tests you run yourself.

Start free See what it catches

From raw disputes to a decision — nightly

Radar turns the chargebacks piling up in your account into a short list of things worth doing something about.

1

Reads your dispute stream

Every night, Radar analyzes every dispute across all your brands and processors — reasons, products, customers, carriers, timing, and outcomes.

2

Generates scored insights

AI writes each finding as a plain-English headline, a short explanation, and a recommended action — ranked by severity and the dollars at risk.

3

Delivers where you'll act

Insight cards land in your dashboard and as notifications, so the right team sees the right signal while there's still time to do something.

Nine signals, watching around the clock

Radar knows what a healthy dispute profile looks like — and flags the moment yours drifts. Each signal comes with the pattern it caught and what to do about it.

Fraud spike
High
A sudden jump in fraud-coded chargebacks, often concentrated on one product or a narrow BIN range.
Tighten fraud rules or pause the targeted SKU before the ratio climbs.
Repeat disputer
High
One customer filing multiple chargebacks — often across several of your brands at once.
Blacklist them across the workspace before the next one lands.
Win-rate drop
High
Win rate for a reason code or processor falls sharply month-over-month.
Usually a broken integration or missing evidence source — check the connection.
Product dispute rate
Medium
A single product generating a disproportionate share of your disputes.
Fix the listing, trial terms, or fulfillment for that SKU at the source.
Not-received by carrier
Medium
Item-not-received disputes clustering around a specific carrier or shipping lane.
Review that carrier's performance or move to a tracked service level.
Support SLA
Medium
Disputes correlating with slow or missed customer-support responses.
Route these customers to faster resolution before they charge back.
Subscription billing
Medium
Recurring-billing disputes spiking on a particular plan or rebill cycle.
Clarify the rebill messaging and make cancellation easier to find.
Cold dispute
Low
A chargeback filed with no prior customer contact at all — a friendly-fraud signal.
Prioritize proof of delivery and product usage in the evidence packet.
New reason code
Low
A reason code appearing for the first time, with no evidence strategy mapped to it.
Map it once so the next one is fought automatically.

What an insight actually looks like

Not a chart you have to read — a finding, an explanation, and a next step. This is a single Radar card.

A repeat disputer is hitting three of your brands
Detected by Radar · High severity · 2 hours ago
The same customer email has filed 4 chargebacks in the last 30 days — across Nova Essentials, Voxel Labs, and Pharos Health — all coded "unauthorized." The pattern and shared device fingerprint point to friendly fraud, not three unrelated events.
Recommended action
Blacklist this customer across the workspace to stop the next dispute before it's filed, and attach the cross-brand history to the open cases.
$612
At risk across brands
4
Disputes, 30 days
3
Brands affected

Detecting the problem is half of it.
Radar helps you win more.

Signals tell you what's driving losses. The Optimize side turns that into a higher win rate — from your own data, the whole network's, and live tests you run yourself. Control no black-box competitor can give you.

Insights

See what's actually winning your disputes. Radar reads your resolved cases and shows where you're leaving winnable evidence uncaptured and where the most money is on the table — ranked by dollars at stake.

Playbook

Borrow what works from the whole network. The evidence setups that win more across every DisputeDash merchant for a given reason and processor — apply the proven one in a click.

Experiments — live A/B testing

Test before you commit. Run a challenger evidence config or rebuttal letter against your current champion on live disputes, measure the real win-rate and dollar impact, and promote the winner. Nothing auto-promotes — you stay in control.

Detect → Understand → Borrow → Prove. The whole loop, in one place.

Analytics tell you what happened.
Radar tells you what to do.

Every tool has a dashboard. The gap is between a chart of your dispute rate and someone actually acting on it.

Passive analytics

A dashboard you have to interpret

  • Charts and ratios — you dig for the story
  • Tells you disputes went up, not why
  • No recommended action, no owner
  • You notice the pattern after the ratio already moved
Radar · operational intelligence

A finding, ranked, with a next step

  • Plain-English insight, written for you nightly
  • Names the driver — product, customer, carrier, code
  • Recommended action + dollars at risk on every card
  • Catches the pattern early — before a monitoring threshold

Built for the people getting ahead of the next one

Radar feeds the teams working ahead of the chargeback, not just the ones fighting the last one.

Fraud & risk

Repeat-disputer and fraud-spike signals across every brand, early enough to blacklist and tighten rules before you trip a card-network monitoring program.

Operations

Carrier, support-SLA, and product signals that point at the operational fix — so you cut disputes at the source instead of fighting more of them.

Finance & leadership

Every insight scored by revenue impact, so the biggest leaks are obvious and the team fixes what actually moves the number first.

See what Radar finds in your disputes.

Radar is part of the DisputeDash platform. Start free, connect your processors, and watch the insights surface — see the pricing page for plan availability.

Start free See pricing