Everything a dispute needs.
Automated, transparent, yours.

Disputes recovered end to end, an evidence engine tuned to each reason code, and native multi-brand control — the full depth behind the 87% win rate, with nothing hidden in a black box.

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app.disputedash.com/dashboard
DisputeDash disputes list — every case with its pipeline status, deadline, and evidence progress in one view
Automated recovery

A dispute opens.
Minutes later, your response is in.

From the moment a dispute lands to the moment the response is submitted — automated, accurate, and deadline-safe without anyone watching the clock. Prefer a human check? Flip any brand to manual review and approve in one click.

1

Dispute received instantly

The moment a dispute opens, your processor fires a webhook and DisputeDash ingests it in real time — no manual entry, no daily exports, no inbox-watching.

Every processor, one flowBraintree, Stripe, PayPal, PayArc and more land in the same pipeline.
2

Evidence built automatically

Up to 15 evidence types are pulled from your checkout platform, fulfillment app, and carriers, then assembled into a complete package tailored to the dispute's reason code — no one touches it.

No screenshots, no copy-pasteTracking, delivery proof, order & payment records, and the rebuttal letter — gathered and formatted for you.
3

Submitted before the deadline

The package goes straight to your processor minutes after the dispute arrived — never the night before the deadline. Auto-submit, or hold for a one-click manual approval, per brand.

Deadline-safe by designEvery case tracks its own clock, so nothing slips because someone was away.
Dispute journey — Dispute Created, Evidence Submitted, Bank Review, Dispute Won

Every case tracks its own journey — created, evidence submitted, in review, won.

Evidence engine

The right evidence for
every reason code.

Most tools throw whatever they can scrape at the bank. DisputeDash reads each dispute's reason code and builds a structured package tailored to that case — from a library of 15 evidence types, most gathered automatically from your integrations. Your evidence configuration and rebuttal letters are yours to control at the account level, so you always know exactly what's submitted in your name.

  • Reason-code-aware — the exact evidence each code needs, not one generic bundle for everything.
  • 15 evidence types, most gathered automatically — no screenshots, no copy-paste.
  • No black box — best-practice evidence config and rebuttal letters work out of the box, adjustable anytime, with full visibility into what's submitted.
  • Full audit log — every action, system or human, timestamped and searchable.
app.disputedash.com/disputes/PP-D-6KSBL
Case detail — dispute journey, order details, evidence package, rebuttal letter, and full audit log
The library — 15 evidence types, most gathered automatically

Delivery & fulfillment

Carrier tracking & deliveryAuto
Shipment labelAuto
Proof-of-delivery scanAuto

Order & payment

Order details & invoiceAuto
Payment authorizationAuto
Order-page screenshotAuto
Page-view historyAuto

Customer & subscription

Customer emails & commsAuto
Subscription & billing historyAuto
Cancellation confirmationAuto
Customer activityAuto

Policies & letter

Reason-code rebuttal letterAuto
Terms & conditionsSetup
Refund policySetup
Terms of saleSetup
Inquiry handling · PayPal

Some disputes should end
before they start.

PayPal opens many cases as an inquiry — a question, not yet a chargeback. Resolved at that stage, it never becomes one: no dispute fee, no hit to your chargeback rate. Most tools make that call on the dollar amount alone. DisputeDash reads the order — fulfillment state, delivery proof, refund history — and decides from what actually happened.

  • Decided on the order, not the amount — fulfillment status, delivery confirmation, and refund history drive the call.
  • Resolved at inquiry = never a chargeback — no dispute fee, no chargeback-rate impact.
  • Every decision logged — nothing is resolved in your name without a visible, timestamped trail.
  • Escalates cleanly — if a case does become a claim or chargeback, full representment picks it up with the order work already done.
Resolved here, an inquiry never becomes a chargeback — no processor dispute fee, no hit to your chargeback rate.
app.disputedash.com/disputes
PayPal inquiry case — resolved at the inquiry stage before becoming a chargeback

See your own disputes in it — free analytics, no credit card, live the same day.

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Radar · intelligence & optimization

Winning is table stakes.
Radar tells you why — and helps you win more.

Radar reads your entire dispute stream nightly and hands your team ranked, scored findings — a fraud spike on one brand, a repeat disputer, a product driving losses — each with a recommended action. Then it helps you win more: insights from your own outcomes, network-proven plays, and live A/B testing.

Explore Radar
Who it's for

Built for ecommerce & DTC brands.

If you ship physical products or bill on subscriptions — and you fight chargebacks with tracking, delivery proof, and order records — DisputeDash is built for you. Selling SaaS, digital-only, or travel? It's not the right fit yet.

Ecommerce & retail

Physical products, shipped to customers

  • Carrier tracking & delivery proof, gathered for you
  • Item-not-received & fraud reason codes covered
  • Connects to your checkout, fulfillment & carriers

DTC & subscription

Trials, memberships, recurring billing

  • Subscription & billing history as evidence
  • Cancellation & trial-to-bill disputes handled
  • Repeat-disputer signals from Radar

Multi-brand operators

Agencies, holdcos & portfolios

  • Every brand & processor in one workspace
  • Per-brand automation, templates & roles
  • Analytics across the whole portfolio

Your data, handled like it matters.

AES-256 encryption, least-privilege access, and a complete audit trail on every action — system or human. Nothing is ever submitted in your name that you can't see first.

Encrypted at rest & in transit Least-privilege access Full audit log Security details

Stop losing disputes.
Stop losing a cut of the ones you win.

Flat-fee chargeback automation, across every processor, for every brand. Start with free analytics and upgrade when you're ready.

Flat fee — no commissionKeep 100% of what you winFree analytics foreverSee every packet — no black box
Start free
Free analytics forever · No credit card required · Fast, self-serve setup