Disputes recovered end to end, an evidence engine tuned to each reason code, and native multi-brand control — the full depth behind the 87% win rate, with nothing hidden in a black box.
From the moment a dispute lands to the moment the response is submitted — automated, accurate, and deadline-safe without anyone watching the clock. Prefer a human check? Flip any brand to manual review and approve in one click.
The moment a dispute opens, your processor fires a webhook and DisputeDash ingests it in real time — no manual entry, no daily exports, no inbox-watching.
Up to 15 evidence types are pulled from your checkout platform, fulfillment app, and carriers, then assembled into a complete package tailored to the dispute's reason code — no one touches it.
The package goes straight to your processor minutes after the dispute arrived — built to hit every deadline, not left for the night before. Auto-submit, or hold for a one-click manual approval, per brand.
Every case tracks its own journey — created, evidence submitted, in review, won.
Most tools throw whatever they can scrape at the bank. DisputeDash reads each dispute's reason code and builds a structured package tailored to that case — from a library of 15 evidence types, most gathered automatically from your integrations. Your evidence configuration and rebuttal letters are yours to control at the account level, so you always know exactly what's submitted in your name.
Visa's CE3.0 rule lets you beat "I didn't authorize this" (reason 10.4) chargebacks when the same cardholder has a track record of undisputed orders. DisputeDash applies it automatically on every qualifying Visa fraud case — including subscription rebills that carry no IP of their own.
Every Visa 10.4 fraud case is screened for CE3.0 the moment it arrives — no tagging or triage.
Prior orders are matched against the four data elements — IP, device, account, and shipping address.
Rebills inherit the original signup's IP and footprint, so recurring charges qualify where raw rebills can't.
A prior-transaction-history document is generated and added to the evidence packet automatically.
Applied at representment, CE3.0 gives the issuer a documented reason to rule in your favor — a materially stronger case that stacks on top of the rest of your evidence. On by default for Visa fraud disputes.
How CE3.0 worksPayPal opens many cases as an inquiry — a question, not yet a chargeback. Resolved at that stage, it never becomes one: no dispute fee, no hit to your chargeback rate. Most tools make that call on the dollar amount alone. DisputeDash reads the order — fulfillment state, delivery proof, refund history — and decides from what actually happened.
See your own disputes in it — free analytics, no credit card, live the same day.
Radar reads your entire dispute stream nightly and hands your team ranked, scored findings — a fraud spike on one brand, a repeat disputer, a product driving losses — each with a recommended action. Then it helps you win more: insights from your own outcomes, network-proven plays, and live A/B testing.
If you ship physical products or bill on subscriptions — and you fight chargebacks with tracking, delivery proof, and order records — DisputeDash is built for you. Selling SaaS, digital-only, or travel? It's not the right fit yet.
Physical products, shipped to customers
Trials, memberships, recurring billing
Agencies, holdcos & portfolios
AES-256 encryption, least-privilege access, and a complete audit trail on every action — system or human. Nothing is ever submitted in your name that you can't see first.
Flat-fee chargeback automation, across every processor, for every brand. Start with free analytics and upgrade when you're ready.