DisputeDash connects directly to Braintree, pulls every new dispute the moment it opens, gathers the evidence, and submits a structured response through the Braintree disputes API — automatically, before the deadline, with an 87% win rate.
Braintree gives you a narrow window to respond to a chargeback — and building a response by hand means logging into the Control Panel, hunting down the order, the tracking, and the customer history, then formatting it all into the categories Braintree accepts. Miss the window and the dispute is lost by default.
DisputeDash removes the manual work entirely. It watches your Braintree account for new disputes, reads the reason code, assembles the right evidence for that dispute, and submits it directly to Braintree — so cases are answered with days to spare instead of the night before they expire.
Connect once. Everything after that is automatic.
Add your Braintree API credentials once. DisputeDash starts monitoring for disputes across every Braintree merchant account you connect.
A dispute opens and DisputeDash reads the reason code, then pulls order, delivery, and customer evidence from your connected stack — no screenshots, no copy-paste.
The packet is assembled into Braintree's evidence categories and submitted through the disputes API before the deadline. You can review or edit anything first.
Braintree accepts evidence in structured categories — not a single PDF. DisputeDash maps every item to the right field so your response is complete and machine-readable.
Tracking number, carrier, and delivery confirmation — the evidence that wins "product not received."
Device ID, device name, and IP/verification data that tie the order to the real cardholder.
ARNs for prior subscription charges that prove an authorized, ongoing relationship.
Earlier successful charges from the same customer — the classic "recognition" defense.
What was bought, plus activity or download logs showing the product was received and used.
Support threads and your refund/cancellation terms, attached as text evidence.
DisputeDash tailors the evidence package to the Braintree dispute reason automatically — a fraud case gets device and verification data, a "not received" case leads with proof of delivery.
Unlike managed services that take 20–25% of recovery, DisputeDash is a flat monthly fee. You keep every dollar you win.
See exactly what's being submitted to Braintree on your behalf — and edit any of it before it goes.
Disputes are answered automatically, with days to spare — no more cases lost because nobody got to them.
Connect unlimited Braintree accounts across all your brands and manage them from a single dashboard.
Yes. DisputeDash has a native, two-way Braintree integration. It pulls new disputes from your Braintree account, gathers the evidence for each one, and submits the response directly through the Braintree disputes API — no manual downloads or copy-paste.
Add your Braintree API credentials once in the DisputeDash dashboard. From that point on, new Braintree disputes flow into DisputeDash automatically and are fought without you touching them.
Yes. Evidence is assembled into the structured categories Braintree expects — proof of delivery, tracking number and carrier, device data, recurring transaction references, product description and more — and submitted straight to Braintree before the deadline.
DisputeDash responds to the full range of Braintree dispute reasons, including fraud, product not received, product not as described, duplicate processing, credit not processed, cancelled recurring transaction, and transaction amount differs.
Yes. Connect any number of Braintree merchant accounts across all of your brands and manage every dispute from one workspace. Every plan includes unlimited brands and processors.
DisputeDash charges a flat monthly fee based on dispute volume — never a percentage of what you recover. Every dollar you win back from a Braintree chargeback is yours.
Connect Braintree today and let DisputeDash fight every dispute. Start with free analytics and upgrade when you're ready.