Connect your Checkout.com account with a secret key. DisputeDash receives every new dispute the moment it opens, gathers the evidence, and submits it straight to Checkout.com through the Disputes API, automatically, before the deadline.
Checkout.com gives you a limited window to respond to a dispute, and the evidence has to be uploaded and attached as the right typed documents. Assembling it by hand — order, delivery, payment records, customer history — burns time you don't have.
DisputeDash listens for new Checkout.com disputes in real time, reads the reason, builds the response tailored to that dispute, and submits it directly to Checkout.com before the deadline.
Connect once with a secret key. Everything after that is automatic.
Paste your Checkout.com secret key and register a webhook for the URL DisputeDash gives you. Test and live are detected automatically from the key.
A dispute opens and DisputeDash reads the reason, then pulls order, delivery, and customer evidence from your connected stack.
The files are uploaded, attached as typed evidence, and submitted through the Disputes API before the deadline. You can review or edit anything first.
DisputeDash assembles the compelling evidence Checkout.com and the card networks expect and attaches it as typed dispute evidence.
Tracking number, carrier, and delivery confirmation — the evidence that wins "not received."
The order and payment records tying the charge to a real, fulfilled purchase.
Support threads and confirmations from the cardholder as text evidence.
Proof the customer agreed to the subscription or recurring charge.
Your terms as the customer accepted them at checkout.
The rebuttal letter and any supporting records, bundled for the reviewer.
DisputeDash matches the evidence to the category behind the Checkout.com dispute.
Unlike managed services that take 20–25% of recovery, DisputeDash is a flat monthly fee. You keep every dollar you win.
Checkout.com dispute events flow straight in, signature-verified, the moment a dispute opens — nothing to poll or check.
Disputes are answered automatically, with days to spare — no more cases lost because nobody got to them.
Connect a Checkout.com account per brand and manage every dispute from a single dashboard.
Yes. DisputeDash connects natively to Checkout.com's Disputes API, receives new disputes the moment they open, gathers the evidence, and submits it to Checkout.com automatically — no manual uploads in the Hub.
Paste your Checkout.com secret key into DisputeDash and register a webhook pointed at the URL DisputeDash gives you, with the dispute events enabled. New disputes then flow in automatically and are fought without you touching them.
Yes. It uploads the supporting files and attaches them to the dispute as typed evidence — proof of delivery, invoice or receipt, customer communication, refund policy and more — then submits the evidence through the Disputes API before the deadline.
The full range of Checkout.com dispute categories, including fraudulent, unrecognized, product not received, product unacceptable, duplicate, canceled recurring, credit not processed, and incorrect amount.
Yes. Connect a Checkout.com account per brand and manage every dispute from one workspace. Every plan includes unlimited brands and processors.
A flat monthly fee based on dispute volume — never a percentage of what you recover. Every dollar you win back is yours.
Connect Checkout.com with a secret key and let DisputeDash fight every dispute. Start with free analytics and upgrade when you're ready.