Connect your Finix account with an API key. DisputeDash picks up every new dispute, gathers the evidence, uploads it to the dispute, and submits your response straight to Finix through the Disputes API, automatically, before the deadline.
Finix gives you a limited window to respond to a dispute, and the evidence has to be uploaded to the case before the clock runs out. Assembling it by hand — order, delivery, payment records, customer history — burns time you don't have.
DisputeDash picks up new Finix disputes, reads the reason, builds the response tailored to that dispute, and submits it directly to Finix before the deadline.
Connect once with an API key. Everything after that is automatic.
Paste your Finix API key (username and password) and register a webhook for the URL DisputeDash gives you. Sandbox and live are set per account.
A dispute opens and DisputeDash reads the reason, then pulls order, delivery, and customer evidence from your connected stack.
The files are uploaded to the dispute and the response is submitted through the Disputes API before the deadline. You can review or edit anything first.
DisputeDash assembles the compelling evidence the card networks expect and uploads it to the Finix dispute.
Tracking number, carrier, and delivery confirmation — the evidence that wins "not received."
The order and payment records tying the charge to a real, fulfilled purchase.
Support threads and confirmations from the cardholder, attached to the case.
AVS, CVV and authentication results proving the transaction was authorized.
Your terms as the customer accepted them at checkout.
A written response, matched to the dispute reason, submitted alongside the documents.
DisputeDash matches the evidence to the reason behind the Finix dispute, and reads the underlying card-scheme reason code so it fights the right way even when the label is broad.
Unlike managed services that take 20–25% of recovery, DisputeDash is a flat monthly fee. You keep every dollar you win.
Finix dispute events flow straight in and are backed by a scheduled sweep, so nothing slips through — nothing to poll or check by hand.
Disputes are answered automatically, with days to spare — no more cases lost because nobody got to them.
Connect a Finix account per brand and manage every dispute from a single dashboard.
Yes. DisputeDash connects natively to Finix's Disputes API, picks up new disputes, gathers the evidence, uploads it, and submits representment to Finix automatically — no manual uploads in the Finix Dashboard.
Create an API key in the Finix Dashboard and paste its username and password into DisputeDash, then register a webhook at the URL DisputeDash gives you with the dispute events enabled. New disputes then flow in automatically and are fought without you touching them.
Yes. It uploads the supporting files to the Finix dispute and submits the response through the Disputes API before the deadline — proof of delivery, invoice or receipt, customer communication, refund policy and a tailored rebuttal.
Every Finix dispute reason — fraud, quality, clerical, technical and inquiry — and DisputeDash also reads the underlying card-scheme reason code so it selects the right evidence even when the label is broad.
Yes. Connect a Finix account per brand and manage every dispute from one workspace. Every plan includes unlimited brands and processors.
A flat monthly fee based on dispute volume — never a percentage of what you recover. Every dollar you win back is yours.
Connect Finix with an API key and let DisputeDash fight every dispute. Start with free analytics and upgrade when you're ready.