DisputeDash connects directly to ShipStation and pulls the tracking numbers, carriers, and delivery confirmation behind every order — then attaches them to the matching chargeback automatically, on any processor.
The single most common chargeback is "I never got it." The answer is delivery evidence — tracking number, carrier, and a confirmed delivery scan — but pulling it for every dispute by hand is slow.
DisputeDash connects to ShipStation once and pulls the shipment and delivery data automatically the moment a dispute opens, attaching it to the evidence package before the deadline.
Connect once. Everything after that is automatic.
Connect your ShipStation account once. DisputeDash links your shipments to incoming disputes.
When a dispute opens, DisputeDash finds the matching shipment and pulls the tracking and delivery confirmation.
The delivery evidence is added to the package and submitted to your processor automatically, before the deadline.
DisputeDash reads the delivery data that wins "item not received" and maps it into your evidence package.
The tracking number and carrier for the disputed order's shipment.
The confirmed-delivered scan that directly answers "item not received."
The address the order shipped to, matched to the order.
The full shipment timeline — labeled, shipped, in transit, delivered.
Package details that corroborate a real, fulfilled order.
Delivery data across every store and carrier you ship with.
Delivery proof is decisive for the disputes that hinge on whether the customer received their order.
Unlike managed services that take 20–25% of recovery, DisputeDash is a flat monthly fee. You keep every dollar you win.
See exactly what's being submitted to your processor on your behalf — and edit any of it before it goes.
Disputes are answered automatically, with days to spare — no more cases lost because nobody got to them.
Connect unlimited ShipStation accounts across all your brands and manage them from a single dashboard.
Yes. DisputeDash connects directly to ShipStation and automatically pulls tracking and delivery confirmation to attach to chargebacks — for disputes on any processor.
Connect your ShipStation account once in the DisputeDash dashboard. From then on, delivery evidence is pulled into disputes automatically.
Tracking number and carrier, delivery confirmation and date, ship-to address, shipment status and timeline, and package details.
"Item not received" is one of the most common chargebacks; a confirmed-delivered tracking scan to the order's address is often decisive evidence.
Yes. Connect any number of ShipStation accounts across all your brands and manage every dispute from one workspace. Every plan includes unlimited brands and processors.
A flat monthly fee based on dispute volume — never a percentage of what you recover. Every dollar you win back is yours.
Connect ShipStation today and let DisputeDash win the "item not received" cases automatically. Start with free analytics and upgrade when you're ready.