DisputeDash connects to your Shopify store, pulls every Shopify Payments chargeback the moment it opens, gathers the evidence, and submits a structured response before the deadline — automatically, with an 87% win rate.
Shopify Payments gives you a short window to submit evidence, and Shopify only forwards what you provide. Building it by hand means pulling the order, fulfillment, and customer history from your admin and formatting it into the fields Shopify accepts.
DisputeDash watches your store for new Shopify Payments chargebacks, reads the reason, assembles the right evidence from your order and fulfillment data, and submits it automatically — with days to spare.
Connect once. Everything after that is automatic.
Connect your Shopify store once. DisputeDash monitors it for new Shopify Payments chargebacks.
A chargeback opens and DisputeDash reads the reason, then pulls order, fulfillment, and customer evidence straight from Shopify.
The evidence is mapped into Shopify's fields and submitted automatically, with days to spare. You can review or edit anything first.
Shopify Payments accepts evidence in structured fields. DisputeDash maps every item so your submission is complete.
Tracking number, carrier, and delivery confirmation for "item not received."
Itemized order and fulfillment status pulled straight from Shopify.
Emails and support threads showing the customer was engaged and served.
Address match and verification tying the order to the real cardholder.
For digital add-ons and downloadable products — logins and downloads that prove receipt.
Your posted policy, attached for "credit not processed" and "subscription canceled" disputes.
DisputeDash tailors the evidence to the dispute reason automatically — fraud leads with verification data, "item not received" leads with proof of delivery.
Unlike managed services that take 20–25% of recovery, DisputeDash is a flat monthly fee. You keep every dollar you win.
See exactly what's being submitted to Shopify Payments on your behalf — and edit any of it before it goes.
Disputes are answered automatically, with days to spare — no more cases lost because nobody got to them.
Connect unlimited Shopify stores across all your brands and manage them from a single dashboard.
Yes. DisputeDash connects to your Shopify store, pulls Shopify Payments chargebacks, gathers the evidence, and submits it automatically before the deadline.
Connect your Shopify store once in the DisputeDash dashboard. New Shopify Payments chargebacks then flow in automatically and are fought without you touching them.
Yes. Evidence is mapped into the fields Shopify accepts — proof of delivery, order and fulfillment records, customer communication and more — and submitted before the deadline.
Fraudulent, unrecognized, product not received, product unacceptable, subscription canceled, duplicate, and credit not processed.
Yes. Connect any number of Shopify stores across all your brands and manage every chargeback from one workspace. Every plan includes unlimited brands and processors.
A flat monthly fee based on dispute volume — never a percentage of what you recover. Every dollar you win back is yours.
Connect Shopify today and let DisputeDash fight every chargeback. Start with free analytics and upgrade when you're ready.