DisputeDash connects to Skio and pulls the disputing customer's subscription and rebill history — plus their cancellation record — then attaches it to the matching chargeback automatically, as proof the recurring charge was real and authorized, on any processor.
Subscription merchants get a disproportionate share of "cancelled subscription" and "I never authorized this recurring charge" chargebacks — and those are won or lost on subscription-lifecycle evidence: proof of a knowingly-authorized subscription, a clean rebill history, and exactly when (or whether) the customer cancelled.
That record lives in Skio, not in your checkout. DisputeDash connects to Skio once and pulls the right customer's history automatically the moment a dispute opens — matched by their email — and attaches it to the evidence package before the deadline.
Connect once. Everything after that is automatic.
Generate an API key in your Skio dashboard and paste it into DisputeDash once. Read-only — DisputeDash never changes anything in Skio.
When a dispute opens, DisputeDash finds the customer in Skio by email and reads their subscription, rebills, and cancellation record.
The subscription and cancellation evidence is added to the package and submitted to your processor automatically, before the deadline.
DisputeDash reads the subscription lifecycle tied to the disputing customer and maps it into two pieces of evidence.
Sign-up date, recurring items and cadence, and the full timeline of past charges — proof of an ongoing, authorized subscription.
The subscription's status and cancellation date, showing whether and when the customer cancelled relative to the disputed charge.
DisputeDash finds the right subscriber automatically from the disputed order's customer email and Shopify order id.
A single Skio key covers your subscription store, managed alongside all your brands in one workspace.
DisputeDash's access to Skio is strictly read-only — it reads subscription and billing metadata only, never customer payment details.
Subscription history is decisive for the disputes that hinge on whether a recurring charge was authorized and whether the customer had cancelled.
Unlike managed services that take 20–25% of recovery, DisputeDash is a flat monthly fee. You keep every dollar you win.
See exactly what's being submitted to your processor on your behalf — and edit any of it before it goes.
Disputes are answered automatically, with days to spare — no more cases lost because nobody got to them.
Connect your subscription sources across all your brands and manage them from a single dashboard.
Yes. DisputeDash connects to Skio and automatically pulls a customer's subscription and rebill history plus their cancellation record to attach as evidence on recurring-billing chargebacks — for disputes on any processor.
Generate an API key in your Skio dashboard under API & Integrations, and paste it into DisputeDash once. From then on, subscription evidence is pulled in automatically for each disputed order.
The disputing customer's subscription status, start date, recurring items and cadence, past charges, next billing date, and cancellation date — matched by the customer's email. It is read-only; DisputeDash never changes anything in Skio.
Recurring-billing disputes: cancelled-subscription claims, unauthorized or unrecognized recurring charges, and friendly-fraud chargebacks where the customer disputes a rebill they knowingly signed up for.
A flat monthly fee based on dispute volume — never a percentage of what you recover. Every dollar you win back is yours.
Connect Skio today and let DisputeDash pull subscription and cancellation evidence for every recurring-billing dispute automatically. Start with free analytics and upgrade when you're ready.