DisputeDash connects directly to EasyPost and pulls the shipping label you bought for each order — then attaches it to the matching chargeback automatically, as proof the order was really fulfilled and shipped, on any processor.
If you buy your shipping labels through EasyPost, every one is proof an order was real and shipped — but digging out the right label for each chargeback by hand is slow.
DisputeDash connects to EasyPost once and pulls the matching label automatically the moment a dispute opens — found by the order's tracking number — and attaches it to the evidence package before the deadline.
Connect once. Everything after that is automatic.
Add your EasyPost API key once. DisputeDash links the labels you buy in EasyPost to incoming disputes.
When a dispute opens, DisputeDash finds the matching EasyPost label by the order's tracking number.
The label is added to the evidence package and submitted to your processor automatically, before the deadline.
DisputeDash retrieves the shipping label and the shipment details tied to it, and maps them into your evidence package.
The actual label PDF you bought in EasyPost — proof the order was fulfilled and handed to the carrier.
The tracking number and carrier on the EasyPost transaction, matched to the disputed order.
DisputeDash finds the right label automatically from the order's tracking number.
A single EasyPost API key covers your whole account and all your brands.
Note: DisputeDash can only pull a label from EasyPost if you bought that label through EasyPost. Orders whose labels were purchased elsewhere have no EasyPost label to retrieve — pair EasyPost with ShipStation or automatic carrier tracking to cover those.
A real shipping label is decisive for the disputes that hinge on whether the order was genuinely fulfilled and shipped.
Unlike managed services that take 20–25% of recovery, DisputeDash is a flat monthly fee. You keep every dollar you win.
See exactly what's being submitted to your processor on your behalf — and edit any of it before it goes.
Disputes are answered automatically, with days to spare — no more cases lost because nobody got to them.
Connect unlimited EasyPost accounts across all your brands and manage them from a single dashboard.
Yes. DisputeDash connects directly to EasyPost and automatically pulls the shipping label for a disputed order to attach as evidence — for disputes on any processor.
Add your EasyPost API key once in the DisputeDash dashboard. From then on, the shipping label for each disputed order is pulled in automatically, matched by tracking number.
Yes. DisputeDash can only retrieve a label from EasyPost if you bought that label through EasyPost. Orders whose labels were purchased elsewhere have no label for us to pull from EasyPost — pair EasyPost with ShipStation or automatic carrier tracking to cover those.
The shipping label document, plus the tracking number and carrier on the transaction, matched to the disputed order.
Yes. One EasyPost API key covers your whole account and all your brands, managed from one workspace. Every plan includes unlimited brands and processors.
A flat monthly fee based on dispute volume — never a percentage of what you recover. Every dollar you win back is yours.
Connect EasyPost today and let DisputeDash pull the label for every disputed order automatically. Start with free analytics and upgrade when you're ready.