DisputeDash connects directly to Shippo and pulls the shipping label you bought for each order — then attaches it to the matching chargeback automatically, as proof the order was really fulfilled and shipped, on any processor.
If you buy your shipping labels through Shippo, every one is proof an order was real and shipped — but digging out the right label for each chargeback by hand is slow.
DisputeDash connects to Shippo once and pulls the matching label automatically the moment a dispute opens — found by the order's tracking number — and attaches it to the evidence package before the deadline.
Connect once. Everything after that is automatic.
Add your Shippo API token once. DisputeDash links the labels you buy in Shippo to incoming disputes.
When a dispute opens, DisputeDash finds the matching Shippo label by the order's tracking number.
The label is added to the evidence package and submitted to your processor automatically, before the deadline.
DisputeDash retrieves the shipping label and the shipment details tied to it, and maps them into your evidence package.
The actual label PDF you bought in Shippo — proof the order was fulfilled and handed to the carrier.
The tracking number and carrier on the Shippo transaction, matched to the disputed order.
DisputeDash finds the right label automatically from the order's tracking number.
A single Shippo token covers your whole account and all your brands.
Note: DisputeDash can only pull a label from Shippo if you bought that label through Shippo. Orders whose labels were purchased elsewhere have no Shippo label to retrieve — pair Shippo with ShipStation or automatic carrier tracking to cover those.
A real shipping label is decisive for the disputes that hinge on whether the order was genuinely fulfilled and shipped.
Unlike managed services that take 20–25% of recovery, DisputeDash is a flat monthly fee. You keep every dollar you win.
See exactly what's being submitted to your processor on your behalf — and edit any of it before it goes.
Disputes are answered automatically, with days to spare — no more cases lost because nobody got to them.
Connect unlimited Shippo accounts across all your brands and manage them from a single dashboard.
Yes. DisputeDash connects directly to Shippo and automatically pulls the shipping label for a disputed order to attach as evidence — for disputes on any processor.
Add your Shippo API token once in the DisputeDash dashboard. From then on, the shipping label for each disputed order is pulled in automatically, matched by tracking number.
Yes. DisputeDash can only retrieve a label from Shippo if you bought that label through Shippo. Orders whose labels were purchased elsewhere have no label for us to pull from Shippo — pair Shippo with ShipStation or automatic carrier tracking to cover those.
The shipping label document, plus the tracking number and carrier on the transaction, matched to the disputed order.
Yes. One Shippo token covers your whole account and all your brands, managed from one workspace. Every plan includes unlimited brands and processors.
A flat monthly fee based on dispute volume — never a percentage of what you recover. Every dollar you win back is yours.
Connect Shippo today and let DisputeDash pull the label for every disputed order automatically. Start with free analytics and upgrade when you're ready.